Return Goods Authorization | RGA
Please be certain all information is correct when placing an order. Due to the speed at which we process orders it may not be possible to cancel or modify an order after it has been entered.
- Made to order and special order products are nonreturnable.
- Standard stock items may be returned by contacting Draincables Direct and obtaining a Return Goods Authorization Number.
- Returning merchandise must be returned within 60 days of the original invoice and be accompanied by an RGA Number. You may get an RGA number by calling or completing the form below.
- Return goods are subject to a 15% restocking fee.
Request for RGA
Please fill out the contact form here by marking it as an RGA and we will issue you a Return Goods Authorization (RGA) number that will be emailed to you. Upon receipt of RGA, print and submit with return. No returns merchandise will be accepted without a RGA number.